From 3 weeks of audit prep to 3 hours — and a first–try BSA pass.

The challenge

“We had a BSA audit booked for week 15 of onboarding. CloudSafe’s Golden Thread export saved us — literally — a £10k fine.”

UrbanEdge manage 40 London residential blocks, most of them higher-risk buildings under the Building Safety Act 2022. Before CloudSafe, compliance lived across four disconnected places: a shared drive of PDFs, a spreadsheet of scheduled tests, an email chain with each contractor, and a filing cabinet of paper sign-offs.

Every building inspection meant a week of pulling documents together. Every BSA audit meant three. And every time a contractor swapped a fire door closer, someone had to remember to update the register manually.

Why CloudSafe

Emily Carter, UrbanEdge’s Compliance Manager, spoke to four competing platforms. CloudSafe was the only one built specifically around the Building Safety Act — with a native Golden Thread export, pre-configured BSA & FRA templates, and a contractor portal that didn’t charge per contractor seat.

The rollout

CloudSafe’s team migrated UrbanEdge’s first building for free. Emily’s team onboarded the remaining 39 buildings in 11 working days, with a dedicated onboarding manager on Slack the whole time.

The results

One year in, UrbanEdge’s compliance rate sits at 98.7% on-time across every statutory test. Monthly admin overhead dropped from an estimated 65 hours to under 10.

• 98.7% on-time test rate across 2,400 units
• Admin time cut from 65 hrs/month to under 10
• Zero missed statutory inspections in 12 months
• BSA Golden Thread ready in <1 minute
• 4 legacy systems retired; one system of record

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